Terms of service - excellenceti

Welcome to Excellenceti

These Terms of Service govern your access to and use of https://www.excellenceti.com, including browsing, purchasing products, and communicating with our customer service team.

The website is operated by Jilin Ruichen Trading Co., Ltd. In these Terms, “Excellenceti,” “we,” “us,” and “our” refer to the business operating this website. “You” and “your” refer to visitors and customers.

By accessing our website or placing an order, you agree to these Terms. If you do not agree, please discontinue use of the website.

1. Products and Descriptions

Excellenceti offers women's clothing, including skirts, pants, sweaters, and dresses.

We aim to present product descriptions, photographs, colors, sizes, and other details as accurately as possible. However, colors may appear differently depending on your device and display settings, and minor variations may occur.

Please review the product description, available size information, price, and shipping details before placing an order. Contact us if you need clarification before purchasing.

2. Prices and Payment

Product prices and applicable shipping charges are displayed on the website or at checkout. U.S. orders of US$150 or more qualify for free shipping under our Shipping Policy.

We accept Google Pay, Mastercard, Visa, and Apple Pay where those methods are available at checkout. An order may not be processed if payment authorization fails.

We reserve the right to correct genuine pricing, description, or listing errors. If an error materially affects an order already placed, we will contact the customer to explain the available options before proceeding, as required by law.

3. Orders and Availability

Submitting an order constitutes a purchase request. Order acceptance and processing are subject to payment authorization, product availability, and applicable legal requirements.

If we cannot fulfill an order, we will notify you and arrange any applicable refund for amounts paid for the unfulfilled order.

Please provide accurate contact and delivery information. Contact us promptly if you identify an error in your order details. Changes or cancellations may not be possible after an order has been dispatched.

4. Shipping and Returns

Delivery estimates, shipping charges, and tracking information are described in our Shipping Policy.

Return eligibility, the U.S. return address, return shipping responsibility, and refund timing are described in our Return Policy. Please review those policies before completing your purchase.

Nothing in these Terms excludes consumer rights that cannot lawfully be excluded.

5. Acceptable Website Use

You agree not to misuse our website, interfere with its operation, attempt unauthorized access, submit fraudulent orders, or use the website for unlawful purposes.

We may take reasonable steps to protect our website, customers, and business from fraud, security threats, and prohibited activity, subject to applicable law.

6. Intellectual Property

Website content, including text, graphics, logos, design elements, and other materials, may be protected by applicable intellectual property laws.

You may use the website for personal shopping and informational purposes. You may not reproduce, distribute, or commercially exploit website content without the relevant authorization, except where permitted by law.

7. Third-Party Services and Links

Our website may rely on third-party payment providers, carriers, and technical services. External websites and services may operate under their own terms and privacy policies.

We are not responsible for the independent terms or practices of third parties, except where responsibility cannot be excluded under applicable law.

8. Limitation of Liability

To the extent permitted by applicable law, Excellenceti is not liable for indirect or consequential losses arising from the use of the website or delays caused by circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

9. Changes to These Terms

We may update these Terms when our business practices or legal obligations change. The revised version will be posted on this page. Changes apply from the date stated in the updated Terms and will not remove rights that cannot lawfully be taken away.

10. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law principles.

Any claim, dispute, or controversy arising out of or relating to these Terms or your purchase of products shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California, to the extent permitted by applicable law.

11. Contact Information

Company: Jilin Ruichen Trading Co., Ltd.
Registered Office Address: Room 1303, Building A6, Phase II, China Resources Origin Jiuli, west of Beiyuanda Street, north of Jinpu Road, Changchun North Lake Science and Technology Development Zone, Changchun, Jilin Province, China
Email: support@excellenceti.com
Phone: +86 13894327655
Website: https://www.excellenceti.com